There are a lot of financial transactions that we do in person. However, there are also a lot of really important transactions that take place over the phone. I really hate this fact since I have a much more difficult time expressing myself on the phone than I do in person.

I’ve learned over time how to handle different financial experiences on the phone. For example, I’ve done a credit card debt negotiation over the phone twice. I now know all that there is to know about who to speak with regarding this type of debt settlement. I’m comfortable doing this over the phone because I have experience with it.

Problems with my bank are another story though. Whenever I’ve tried to deal with them over the phone, I’ve been unable to resolve whatever problem I was having. I can always take care of it in just a few minutes if I go to the bank in person. As a result, this is a financial thing I don’t do on the phone.

If I had my choice of how to deal with money issues would I always do it in person? Honestly, no. I’d actually rather do everything online! But I can’t always do that so I’ll handle things in person or by phone as needed.

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